A new North Carolina Division of Medical Assistance (DMA) website launched on Oct. 27, organized and designed for easier access to information to serve Medicaid beneficiaries. New features include:

  • Document Library. The new document library will contain documents such as clinical coverage policies, fee schedules and manuals.
  • Get Started. Beneficiaries will simply follow five straightforward steps to help them determine if Medicaid is right for them. A “Fast Start: Apply Now” button on each page takes an applicant directly to ePass.
  • Get Involved. This is a one-stop place to view public notices, comment on proposed policy changes or report fraud. It also includes contact information for committees and work groups. Future additions could include a public event calendar.
  • Find a Doctor. The dental, primary care physician and specialist provider lists now include an interactive map as an option. These lists will be updated on a regular basis.
  • ADA Compliant. The site design is more supportive of accessibility and the Americans with Disabilities Act, and also reflects new North Carolina state government branding.
  • RSS feeds. You can elect to be automatically notified when a file is posted to the document library.
  • Accessible. The website is more easily viewed on mobile devices and tablets.

Please note that the new website does not replace NCTracks, which will continue to be your source to file claims.
The DMA website is part of the N.C. Digital Commons Project, a multi-year effort to redesign all state department websites to be easier for citizens to navigate and provide a consistent look.