The North Carolina Medical Society (NCMS) strives to build strong partnerships, be a leader in medicine, and advocate for the health and well-being of all in North Carolina. One of the ways we work to achieve this is through our relationships with practices and payers. We work closely with payers and practices to facilitate solutions-based pathways that will improve the practice of medicine, reduce administrative burden, and strengthen relationships for better care delivery.

NCMS members can now take advantage of information and tools to smooth out the claims, payment, and administrative processes with commercial and governmental payers. The NCMS takes feedback from practices regarding issues, looks for trends, and then reaches out to payers to help find solutions. Be sure to check out the resources below; if you have additional questions, please contact [email protected].

Access resources and tools pertaining to commercial payers, the State Health Plan, and Medicare. Running into issues with a particular plan or claim? Please share your experience on the Payer Issues Form.*

*Note: please reach out to the payer directly first about any claims or payment issues before logging your complaint on the NCMS form.

Review Payer ResourcesAccess the Payer Issues Form

Find helpful Medicaid Transformation information or access our Medicaid Transformation Issues Form to share your current issues with particular health plans or claims.*

*Note: please reach out to the payer directly first about any claims or payment issues before logging your complaint on the NCMS form.

Review Medicaid Transformation ResourcesAccess Medicaid Transformation Issues Form