Registration is now open for NCTracks October 2023 Provider Training Courses


The first training, New Office Administrator, will be held on Tuesday, October 10 from 9:30 a.m. – 11:30 a.m. This course shows authorized users the process for changing the current Office Administrator (OA) to a new Office Administrator for an Individual Provider or Organization with a National Provider Identification (NPI) number or Atypical Provider. At the completion of training, authorized users will be able to:

  • Update the Office Administrator for an Individual Provider Organization
  • Upgrade existing Users to Managing Relationships

Additional Courses offered this month include:

  • Prior Authorization Institutional
  • Prior Approval Medical
  • Changes to Prior Approval Orthodontic Models: Orthodontic (NEW COURSE)
  • Submitting Professional Claims
  • Submitting a Time Limit Override

Please see the document linked below for more information on course schedule and access to zoom links:

October 2023 Provider Training Schedule