Longtime North Carolina Medical Society (NCMS) Employee Benefit Plan employee George Fanelli announced he will retire effective June 30.
George began with Medical Mutual, which administers the NCMS Plan, in November 1999 and over the last 18 years he has received many hundreds of kudos from Plan participants for his excellent customer service. Practice administrators appreciated his expertise and guidance and valued his consistent presence and accessibility. His regular contributions to the NCMS Plan’s client newsletter in the Ask George column were always favorites.
“One of the features that sets the NCMS Plan apart from other health benefit plans is the dedicated customer service staff assigned to answering practice administrator calls,” says Shawn Scott, NCMS’ senior vice president for member services and business operations. “You don’t call an 800 number, you call George! We will surely miss our ace-in-the-hole in first-rate customer service.”
Thank you, George, for your many years of service and we wish you a wonderful retirement!