NC Medicaid Providers are being reminder to always use Electronic Visit Verification (EVV) to capture Personal Care Services (PCS) and Home Health Care visits. The purpose of EVV is to track and monitor timely service delivery and help ensure access to care for NC Medicaid Direct beneficiaries.

The use of manual entry into the Sandata Aggregator is allowed, but only on rare occasions when the caregiver is unable to use EVV. Manual entries should be kept to a minimum of 15% or less.

For more information on this update, click here.