Dr. Scott Paviol and practice manager Pam Myers discuss their experience in transforming a well-established practice with a history of 44 years, to a new practice in the Charlotte area. They will describe how they aligned the past with the future and paid tribute to what had been established, while creating a new way to work with patients, staff and the community at large.

Dr. Paviol and Ms. Myers highlight their approach to:

  • culture clash and the intentional formation of a new office dynamic;
  • introducing patients to the new practice and reshaped culture;
  • intentionally blending existing and new staff;
  • practice transformation, including office design and the introduction of EMR and insurance coverage;
  • intentional culture shaping through branding, social media and an online presence;
  • and more…

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