The Department of Health and Human Services (HHS) distributed additional resources to assist physicians, pharmacists, and hospitals with the aftermath of the Change Healthcare cybersecurity attacks. In addition, HHS is making available the voluntary Healthcare and Public Health Cybersecurity Performance Goals, designed to help healthcare organizations strengthen cyber preparedness, improve cyber resiliency, and ultimately protect patient health information and safety.

In this document, providers will find information to help them connect with payers regarding impacts of the cyberattack, links to resources payers have set up (including guides to connect to alternate data clearinghouse services), information on advanced payments, and more.

*Please note the HHS’ cover letter points out that the resource document contains a national contact person for each plan. However, HHS urges physicians, pharmacists, and hospitals to reach out first to their health insurer’s regional contact. If these contacts do not respond to inquiries, please contact [email protected].