RALEIGH — North Carolina is making the switch to electronic death certification using the NCDAVE platform and the deadline to convert is September 1, 2022. NCDAVE makes the job of Medical Certifiers easier, improve accuracy, and simplify the completion of death certificates. It will also better serve the families of decedents.
Senate Bill 138 says that beginning September 1, 2022, death certificates must be filed electronically with the Office of Vital Records via the North Carolina Database Application for Vital Events (NCDAVE) system. After that date fines begin. Assessments begin with a penalty of $250 for the first violation, $500 for the second violation, and $1,000 for the third and each subsequent violation.
Registration is simple. The North Carolina Division of Public Health Office of Vital Records has a secure, web-based statewide system for electronic death certificates.
To complete your form and get started click here.
I registered in March. The first death I had to fill out was last month, and my password no longer worked. I have called multiple times to the help line and left voice messages with no help. I cannot get in the system to update the password. If they cannot come up with a system that works, why should we be held accountable.
I have spent hours trying to correct this and be compliant.
Same problem. Cancer patient–old friend–died in hospice facility. Oncologist and whoever pronounced at hospice refused to do certificate. I was asked to do it on Friday afternoon. A disaster and no help over a holiday weekend It was Tuesday before I could talk to anyone . I’ve passed the word–unless I pronounced, whoever did can do the certificate. Die in hospital, the hospitalist should do.
This is absurd and I have to ask if the NCMS has fought back against these penalties being implemented? As with Dr. Fowler many of our staff can not even sign onto the system. For those of us that can sign on it is rare that we can actually certify a certificate without multiple phone calls. In addition, we are not receiving emails to alert us to certificates that have been assigned to us, meaning we will need to sign on to NCDave weekly? twice a week? to make sure there is nothing assigned to us or risk being fined.
Report anyone to. North Carolina Medical Board that refuses to sign death certificate if they are responsible.
I have attempted to reach out to complete a death certificate for nearly a week now. I’ve called and called and called. Even the two “after hours” numbers, both of which have full VMs of note-REAL HELPFUL. No assignment of certificate and patient just landed on search list Friday. I couldn’t pull it for 2 days straight. Now it won’t allow me to preview and do the certificate!!! There is no other number, there’s no email help that I can find, no chat, nothing and then you want to fine us when we can’t get help? Not happening. One of reasons I wanted to post here to make it CRYSTAL CLEAR I’ve tried my best and will keep calling but what is the family to do? Maybe, they should call! I’m truly at a loss and I’m on vacay even trying to get this done.
I had registered and was activated in March. I had two patients pass over the weekend and went to log in to the system to sign the certificates and was informed that I have been deactivated. When I contacted NC DAVE office to find out why and to correct the problem, I was informed that it will take 14 days to correct. They informed me that this was their issue and that this happened to half of the state. This is absolutely ridiculous and not fair to the families that cannot bury or cremate their loved one’s remains. They said that they cannot expedite the process even though I have patients waiting and now I find out that we are to be fined even though this was no fault of my own.