There are more than 250,000 people participating in the WIC program statewide
NCDHHS — There is widespread damage and devastation following Hurricane Helene, and many participants of the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) are impacted. There are more than 250,000 people participating in the WIC program statewide. WIC provides access to healthy food, breastfeeding support, nutrition education and referrals for health care and community services.
Families participating in WIC who may have relocated to a new area can go to any NC WIC agency to have a new eWIC card issued, or to request replacement of breastfeeding supplies, breast pumps, and food purchased with current WIC benefits and lost due to Hurricane Helene. A list of WIC agency closures related to Hurricane Helene can be found on the NC WIC landing page under Special Weather Announcement.
To Replace Your WIC Card:
- If your WIC card is lost, stolen or damaged, call eWIC Customer Service at 1-844-230-0813. WIC cards will be replaced by regular mail. You should receive your replacement card in five to seven days.
- Or visit any local WIC clinic to have your WIC card replaced.
To Check Your WIC Benefit Balance, Purchase History, and Account Information:
- Call eWIC Customer Service toll-free 24/7 at: 1-844-230-0813 OR
- Check your account at www.ebtEDGE.com OR
- Use the FIS ebtEDGE App
To Transfer WIC Benefits from Another State to NC:
- If your family was participating in WIC outside of NC and has relocated to NC as a result of Hurricane Helene, please visit any NC WIC agency to transfer benefits through a Verification of Certification.
Other things you can do at www.ebtEDGE.com or on the ebtEDGE App:
- Set, change or unlock your PIN
- View transaction history
- View future benefits
- Order a replacement card
- Recover password or username
- View a store location where WIC benefits can be used
The North Carolina WIC Program is available statewide through local health departments, community and rural health centers, and community action agencies that provide WIC Program services. To apply for the WIC program, participants must meet eligibility requirements and meet with a nutritionist or other health professional. If you have any questions, you can contact your local WIC clinic or visit our website at www.ncdhhs.gov/ncwic/eWIC. We also have a dedicated page of resources for people impacted by Hurricane Helene at www.ncdhhs.gov.