In July, NCDHHS launched Tailored Plans, a new kind of NC Medicaid Managed Care health plan for approximately 210,000 Medicaid beneficiaries with a serious mental illness, serious emotional disturbance, severe substance use disorder, intellectual/developmental disability or traumatic brain injury.
Tailored Care Management is a free service that pairs members with an expert to help with their healthcare needs, substance use disorder treatment and recovery services, mental well-being and other goals like finding a job.
With Tailored Care Management, eligible members can get personalized help from a Tailored Care Manager who guides them through the healthcare system or assists with basic needs like food and transportation. Visit Tailored Care Management toolkit in English and Spanish to find presentations, flyers, social media graphics, email templates, answers to frequently asked questions and more.
For more information about Tailored Plans, go to the NCDHHS website.