The mandate to connect to the state-designated health information exchange, NC HealthConnex, required that those receiving state funds for care, such as Medicaid and the State Health Plan, initiate their connection by January 1, 2023.

While the law regarding this connection mandate is complex, the following will provide some clarification:

  • Signing a participation agreement demonstrates a good-faith effort to meet the connection mandate.
  • Once you have an executed agreement, meaning that both your practice and the NC HIEA have signed, you are placed in the onboarding queue where your organization will wait for an invitation to begin your technical connection.
  • Actively engaging in the onboarding process with your technical vendor and the NC HIEA also demonstrates a good-faith effort to meet the connection mandate.

At this time, thousands of provider organizations are in various stages to complete their connection.

You’re encouraged to begin training while they are in the onboarding queue. Various training materials such as webinars, user guides, and self-paced modules are on the NC HIEA website. You can also request training for your practice using this form.

If you would like more information, reach out to the provider relations team at [email protected] or give them a call at 919-754-6912. You can also view the connection deadline FAQs.

A report of which health care organizations have or have not connected to NC HealthConnex will be submitted to the N.C. General Assembly this legislative session.