The big day has finally arrived – for better or worse, ICD-10 is here! While the impact of the changeover may not be fully felt for a week or two, we want you to know that the North Carolina Medical Society (NCMS) is here to help provide you with the resources you need to make a successful transition to this new code set.

Please visit our ICD-10 resource page at www.ncmedsoc.org/icd10 for a list of contacts who will be able to help you troubleshoot any problems you experience. If you still need help, contact our Solution Center at 919-833-3836 x142.

Quick contacts:

Centers for Medicare & Medicaid Services (CMS):

NCTracks:

Private payers:

  • BCBS NC – 800-214-4844 – Provider Blue Line; 888-333-8594 – eSolutions Helpdesk
  • United HealthCare – 800-842-8000; [email protected]