Diagnostic Error…It Happens! The NCQC Patient Safety Organization invites you to their May 5 webinar from 11 am – noon as Dr. Mark Graber, a national leader in the field of patient safety, addresses the reality of diagnostic errors. To Register: Click Here

NCTracks Training Courses Available in May 2015. Unless otherwise noted, all courses will be offered at the CSC facility in Raleigh and involves hands-on training. Enrollment will be limited to 45 participants. To register for these courses logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folders labeled ILTs: On-site and ILTs: Remote via WebEx, depending on the format of the course.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort.

  • Tuesday, May 5 – 1 to 2:30 p.m. – Managed Care Referrals and Overrides shows authorized users how to submit Managed Care Referrals and inquire about Managed Care Referrals and Overrides.
  • Thursday, May 7 – 9 to 11 a.m.Recipient Eligibility Verification teaches providers to use the Eligibility Verification System (EVS), which provides information regarding a recipient’s eligibility for services in real time.
  • Monday, May 18 – 9 a.m. to noonProvider Web Portal Applications Webinar (WebEx) will guide providers through the process of submitting all types of provider applications found on the NCTracks Provider Portal. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.
  • Wednesday, May 27 – 9:30 a.m. to noon – Prior Approval – Medical (Professional) will cover submitting Prior Approval (PA) Requests to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request.
  • Wednesday, May 27 – 1 to 4 p.m.  – Submitting a Professional Claim will focus on how to submit a Professional Claim via the NCTracks Provider Portal.


Several behavioral health training sessions are planned for May including:

  • Screening, Brief Intervention, Referral to Treatment: SBIRT Basics and Beyond on May 6, at the Community Health Center in Dunn. Register Here.
  • Pain Management Updates for the Primary Care Provider on May 16, at the Friday Center in Chapel Hill. Register Here.

The North Carolina Healthcare Information and Communications Alliance (NCHICA) has several offerings this month to learn more about how good data can help you care for your patients.

May 8, 2015, 9:30-11:30 am, Forum on Connected Health and Patient-Generated Data, Research Triangle Foundation of NC, Research Triangle Park, NC Organizations must determine how to ingest, analyze, and produce meaningful insight with new forms of data, specifically patient-generated data. The panel will look at changes in access to care, recent trends in the market place, integration of patient-generated data into healthcare workflows, and the infrastructure (e.g., data lakes) needed to support these powerful new capabilities. Panelists are Matt Keating (Booz Allen Hamilton), Martin Sizemore (Wake Forest Baptist Hospital), and John Reites (Quintiles), and the moderator is Holt Anderson (Learning Health Strategies). The registration fee is $50 NCHICA members/$75 non-members/$25 students. Click here for further information and to register.

June 2, 2015, Predictive Analytics Workshop, The Research Triangle Foundation, RTP, NC
This one-day workshop will demonstrate how Accountable Care Organizations and others are using predictive analytics to support their goals of improving quality and reducing costs. Speakers include Shantanu Nigam (Jvion), Angela Diaz (CCME) and  J.C. Layton (InfraScience). The registration fee is $199 NCHICA member/$299 non-member. Click here for further details and to register.
MAHEC’s Spring CE offerings:
February 19th – May 28:   “MAHEC Motivational Interviewing for Health Care”
May 6-8:  MAHEC Women’s Recovery Conference”  
May 8: “Healthcare Express Track”  
May 12:  “You’re Looking at Me Like I Live Here and I Don’t – A Unique Documentary About Living with Alzheimer’s and Post-Film Panel Discussion”
Save-the-Dates: June 3-6: “Southeast Pain Symposium”
A workshop on The Role of Coordinated Team Care in Improving the Health of Children and Adults with Intellectual and Developmental Disabilities, will be held on May 20, and is an opportunity for medical and disability professionals to learn from one another and develop partnerships and plans promoting coordinated team care. Registration is $25, limited to 50 participants, and includes lunch, breaks and CMEs/CEUs. Contact Kelly Crosbie for more information.

Cleveland Clinic Florida’s 6th Annual Internal Medicine Review Board, May 30, 2015 – June 3, 2015 at the DoubleTree by Hilton in Sunrise, Florida, assists Internal Medicine physicians and residents who are preparing to take their boards. More info.

Save the date — June 12, 2015, for Go SIMple, an opportunity to learn about the hottest trends in simulation education from experts. The training session will be held at Campbell University College of Osteopathic Medicine in Lillington, NC.